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Through
our work with organisations across a range of industry sectors,
Appian has developed expertise in the fields of
•
Facilitating Organisational Change and Development
•
Improving People Performance and Utilisation
•
Building Leadership and Team Capability
•
Facilitating Strategic and Business Planning
Our focus
and approach go far beyond training. Communication
strategies, alignment of business goals with people processes and
organisational restructuring are just some examples of solutions we
develop for clients wanting to grow or transform their
business.
Following
is further detail on our areas of expertise:
ORGANISATIONAL CHANGE AND DEVELOPMENT
Appian
conducts a comprehensive assessment up front with clients in order
to:
• Understand
their strategic direction, business objectives, organisational
values
and operating
environment
•
Clarify what business outcomes they want to achieve
•
Assess the current climate and identify factors which may be
inhibiting business
success
Working
in consultation with clients, we offer a range of solutions to
address organisational challenges. Appropriate measures,
aimed at monitoring and assessing the effectiveness and
sustainability of solutions, are also developed.
Solutions
are often multi-faceted and may include:
•
Organisational restructuring or realignment
•
Human Resources strategies aimed at delivering business
objectives
•
New or enhanced processes
•
Communications strategies that inform, engage and focus
employees
•
Skills / competency training
•
Coaching and mentoring
•
Workplace assignments designed to develop competencies and/or
consolidate
learning
PEOPLE PERFORMANCE AND UTILISATION
"
Coaching capability, emotional intelligence
and
resilience are critical competencies for
high
performing leaders and teams"
Appian provides a
flexible and innovative range of coaching tools and processes aimed
at facilitating individuals, teams and organisations to achieve
optimum performance and resource utilisation.
Coaching
is applied in a number of ways to enhance performance and
utilisation, including:
•
Working One-on-One with leaders to define goals and identify
practical strategies/solutions towards their achievement.
One-on-one coaching programs usually run for around 6-9 months and
may incorporate a range of elements, including self or 360 degree
assessments, manager/peer/direct report interviews, shadowing,
action planning and pre/post program assessment against agreed
measures.
•
Team Coaching programs aimed at creating alignment and developing
action plans to achieve business and team development
objectives. Often, teams can lose momentum and experience
difficultly getting back on track due to a range of factors,
including personality conflicts between members, lack of alignment
or lack of engagement. The coach can assist the team in
defining success, understanding potential barriers, developing
strategies and capitalising on the skills of the whole
team.
•
Coaching Skills Development Workshops focused on developing
coaching competencies/techniques in both new and experienced
managers and specialists. Workshops are designed to meet the
specific needs of the client and can be delivered as a stand-alone
workshop or as part of a broader leadership development
intervention.
Areas in
which we have found coaching interventions to be effective with
clients include:
•
Improving leadership and people development competencies
•
Assisting leaders in preparing for and facilitating large scale
change
•
Developing an empowering environment in which all employees are
encouraged to contribute to organisational excellence and personal
effectiveness
•
Developing the leadership capability of gifted technical or
functional specialists
•
Retaining and engaging high potential, talented people
•
Assisting new managers in assimilating faster and more effectively
into their new leadership role
•
Exploring career options in line with competencies and
interests
LEADERSHIP & TEAM CAPABILITY
Our
experience in working with many successful organisations has given
Appian an understanding of the challenges and priorities facing
leaders and teams.
Using a
range of investigative approaches, including assessment tools,
stakeholder interviews and analysis of existing company measures,
Appian assesses ‘gaps’ in leadership and/or team competency,
capability and engagement. Strategies and supporting
interventions are then developed to address these gaps.
Areas in
which Appian has facilitated leadership and team development
interventions include:
•
Managing the performance of others (upwards, downwards and
sideways)
•
Improving team behaviours and performance (focusing on individual
member contribution, internal team processes/behaviours and the
team’s interface with other individuals or groups)
•
Resolving issues or conflicts
•
Influencing business outcomes
•
Developing specific competencies / capabilities, including
communication; resilience; coaching; emotional recognition,
expression and management; fostering teamwork and trust.
STRATEGIC AND BUSINESS PLANNING
Strategic
and Business Planning is a key aspect of business management that
must be executed effectively to ensure organisational
success. Often, individuals and teams struggle to plan
effectively due to a range of factors, including a lack of vision,
poor planning skills, a perceived lack of time or failure to
understand the potential benefits of effective
planning.
Appian
works side by side with both individuals and teams to:
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Define business goals/objectives
•
Develop strategies and agreed actions in support of these
goals/objectives
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Prepare detailed implementation plans
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Identify contingency plans to ensure ‘at risk’ objectives are kept
on track
•
Incorporate key learnings into future business or strategic
planning processes
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Develop a planning culture
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