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Through
our work with organisations across a range of industry sectors,
Appian applies our developed expertise in the fields
of:
• Improving
People Performance and Utilisation
•
Building Leadership and Team Capability
•
Enhancing Organisational Culture and Performance
Our focus
and approach go far beyond training. Communication strategies
and alignment of business goals with people processes are just some
examples of solutions we develop for clients wanting to grow or
transform their business.
Following
is further detail on our areas of expertise:
PEOPLE
PERFORMANCE AND UTILISATION
"
Coaching capability, emotional intelligence and resilience are
critical competencies for high performing leaders and
teams"
Appian provides a
flexible and innovative range of coaching tools and processes aimed
at facilitating individuals, teams and organisations to achieve
optimum performance and resource utilisation.
Coaching
is applied in a number of ways to enhance performance and
utilisation, including:
•
Working One-on-One with leaders to define goals and identify
practical strategies/solutions towards their achievement.
One-on-one coaching programs usually run for around 6-9 months and
may incorporate a range of elements, including self or 360 degree
assessments, manager/peer/direct report interviews, shadowing,
action planning and pre/post program assessment against agreed
measures.
•
Team Coaching programs aimed at creating alignment and developing
action plans to achieve business and team development
objectives. Often, teams can lose momentum and experience
difficultly getting back on track due to a range of factors,
including personality conflicts between members, lack of alignment
or lack of engagement. The coach can assist the team in
defining success, understanding potential barriers, developing
strategies and capitalising on the skills of the whole
team.
•
Coaching Skills Development Workshops focused on developing
coaching competencies/techniques in both new and experienced
managers and specialists. Workshops are designed to meet the
specific needs of the client and can be delivered as a stand-alone
workshop or as part of a broader leadership development
intervention.
Areas in
which we have found coaching interventions to be effective with
clients include:
•
Improving leadership and people development competencies
•
Assisting leaders in preparing for and facilitating large scale
change
•
Developing an empowering environment in which all employees are
encouraged to contribute to organisational excellence and personal
effectiveness
•
Developing the leadership capability of gifted technical or
functional specialists
•
Retaining and engaging high potential, talented people
•
Assisting new managers in assimilating faster and more effectively
into their new leadership role
•
Exploring career options in line with competencies and
interests
LEADERSHIP
& TEAM CAPABILITY
Our
experience in working with many successful organisations has given
Appian an understanding of the challenges and priorities facing
leaders and teams.
Using a
range of investigative approaches, including assessment tools,
stakeholder interviews and analysis of existing company measures,
Appian assesses ‘gaps’ in leadership and/or team competency,
capability and engagement. Strategies and supporting
interventions are then developed to address these gaps.
Areas in
which Appian has facilitated leadership and team development
interventions include:
•
Managing the performance of others (upwards, downwards and
sideways)
•
Improving team behaviours and performance (focusing on individual
member contribution, internal team processes/behaviours and the
team’s interface with other individuals or groups)
•
Resolving issues or conflicts
•
Influencing business outcomes
•
Developing specific competencies / capabilities, including
communication; resilience; coaching; emotional recognition,
expression and management; fostering teamwork and trust.
ORGANISATIONAL CULTURE &
PERFORMANCE
People at
work are core of productivity and performance. Ensuring a focus on
constructive and resilient practices is essential to the
development of an effective workplace culture. Appian works
in partnership with organisations to develop leadership, culture
and management practices that create a high performing workplace.
We conduct a
comprehensive assessment up front with clients in order
to:
• Understand
their strategic direction, business objectives, organisational
values and operating environment
•
Clarify what business outcomes they want to achieve
•
Assess the current climate and identify factors which may be
inhibiting business success
Working in consultation with
clients, we offer a range of solutions to address organisational
challenges. Appropriate measures, aimed at monitoring and
assessing the effectiveness and sustainability of solutions, are
also developed.
Solutions are often
multi-faceted and may include:
•
Human Resources strategies aimed at delivering business
objectives
•
Communications strategies that inform, engage and focus
employees
•
Skills / competency training
•
Coaching and mentoring
•
Workplace assignments designed to develop competencies and/or
consolidate learning
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